KPIs vs. Outcomes

Outcomes:

  1. Definition:
    • Outcomes are the changes, benefits, or results that result from a program or project.
    • They focus on the broader, long-term changes the grant aims to achieve.
  2. Examples:
    • Improved literacy rates in targeted communities.
    • Increased employment opportunities for disadvantaged groups.
    • Enhanced environmental sustainability practices in local businesses.
  3. Characteristics:
    • Qualitative: Often described in terms of improvements, changes in behavior, or societal impact.
    • Long-term: Typically measured over a period of extending beyond the project’s duration.
    • Broad: They encompass the overall achievements or changes the project brings.
  4. Measurement:
    • Outcomes are assessed through evaluations, surveys, case studies, and other qualitative and quantitative methods.
    • They may involve indicators that track progress towards achieving them but are not direct numerical measures.

Key Performance Indicators (KPIs):

  1. Definition:
    • KPIs are specific, measurable values demonstrating how effectively an organization or project achieves its objectives.
    • They are quantifiable metrics that track and evaluate progress towards achieving desired outcomes.
  2. Examples:
    • Number of participants enrolled in the program.
    • Percentage increase in revenue generated from the project.
    • Reduction in carbon emissions achieved by project activities.
  3. Characteristics:
    • Quantitative: Numerical data that can be objectively measured.
    • Short-term: Often measured within the project’s timeframe to assess ongoing performance.
    • Specific: Directly linked to specific activities or objectives outlined in the project plan.
  4. Measurement:
    • KPIs are tracked regularly using data collection tools, software systems, surveys, or direct observation.
    • They provide concrete evidence of progress and help make data-driven decisions to adjust strategies if necessary.

How to Develop Key Performance Indicators (Video)

Stay Informed

Sign up for our email newsletter to stay informed about North Tahoe.

The TOT-TBID Dollars At Work program is powered by the North Tahoe business community. Thank you to the business owners who created the Tourism Business Improvement District. In partnership with Placer County.